Privacy Policy
CharliJay ("we" or "us") is committed to protecting the privacy of our users ("you"). This Privacy Policy outlines the types of personal information we collect from you when you use our website or communicate with us, how we use and protect that information, and your rights in relation to that information.
Information We Collect
When you communicate with us, use our website, register for an account, or place an order, the type of personal information we collect may include, but is not limited to, the following:
- Your name, address, phone number, email address, password, and billing or payment information
- Comments and posts that you provide to us when you participate in our online community
- Your IP address, browser type, and operating system are automatically collected when you use our website
- Cookies and similar technologies that reflect your use of our website, such as the pages you visit and the links you click
How We Use Your Information
We use your personal information to:
- Provide services to you, such as setting up and overseeing your account, fulfilling your orders, and enabling your participation in our online community
- Enhance your Customer Service experience by responding to your inquiries and communicating with you about our products and/or services
- Personalize your experience on our website by providing you with relevant content or information
- Monitor and analyze trends and usage patterns on our website
- Identify, investigate, and deter fraud and other illicit activities
How We Protect Your Information
We take appropriate measures to safeguard your personal information against unauthorized access, usage, disclosure, and modification. Our security protocols include industry-standard measures like encryption, firewalls, and secure socket layers (SSL) to ensure the protection of your personal information.
Disclosure of Your Information
We may disclose your personal information to third-party service providers who perform services such as website hosting, data analysis, and customer support on our behalf. These providers are exclusively authorized to use your personal information for the purpose of rendering services to us and are obligated to maintain the confidentiality of your personal information. Additionally, we may disclose your personal information to law enforcement or government agencies when mandated by law or deemed necessary to safeguard our rights or the rights of others.
Your Rights
With respect to your personal information, you have the right to:
- Access your personal data and receive a copy of it
- Correct any inaccuracies discovered in your personal information
- Object to the processing of your personal information
- Withdraw your consent to the processing of your personal information
- Delete your personal information
- Should you choose to subscribe to our mailing list, you will receive emails containing company updates, and/or information about related products or services, etc. If, at any point, you wish to discontinue receiving these future emails, you can unsubscribe using the link at the bottom of each email or contact us through our website
If you would like to exercise any of these rights, please contact us using the information provided below.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time by posting a revised version on our website. The revised version will be effective as of the date it is posted. We encourage you to review this Privacy Policy periodically to stay up to date with how we collect, use, and protect your information. By accessing and using our products, programs, or services, you provide your acceptance of this Privacy Policy. Your continued use of our products, programs, or services, following any posted changes to this policy, will be deemed your acceptance of those changes.
If you have any questions or concerns about this Privacy Policy, please contact us at hello@charlijay.com
